Privacy Policy
Last Updated: August 2026 • Effective for all MyRepairTracker.com visitors, vehicle owners, and subscriber shops.
Our Commitment to Your Privacy
At MyRepairTracker.com (“MRT,” “we,” “us,” or “our”), we take data security and transparency seriously. This Privacy Policy details how we handle information collected through our web-based repair tracking platform, client portal applications, and messaging systems.
1. Information We Collect
Depending on how you interact with our platform, we may collect the following types of information:
Work order identifiers, vehicle make/model/year, stage production status, estimated completion dates, and photo progress updates uploaded by servicing facilities.
Names, email addresses, and phone numbers provided directly by vehicle owners or participating repair shops to deliver automated status notifications.
2. How We Use Your Information
Information collected through MyRepairTracker.com is strictly used for functional operational purposes, including:
- Status Tracking: Allowing vehicle owners to check real-time repair stages online.
- Automated Alerts: Sending opted-in SMS or email notifications regarding vehicle completion estimates and approval requests.
- Shop Analytics: Aggregating cycle-time and department efficiency metrics for subscribing facility managers.
SMS Messaging & Opt-Out Guarantee
We strictly enforce opt-in requirements for text message communications. Mobile information will never be shared, sold, or rented to third parties for marketing purposes.
You may request to opt out of automated SMS alerts at any time by replying STOP to any message or submitting an online request via our Messaging Opt-Out Page.
3. Data Security & Sharing
We employ industry-standard encryption protocols (SSL/TLS) to protect data transmitted to and from our servers. We do not sell, trade, or rent personal information to outside marketing entities under any circumstances. Data is shared only with authorized technicians, service advisors, and system infrastructure providers necessary to operate the service.
Questions About Our Policy?
If you have questions regarding this Privacy Policy or wish to update your stored contact preferences, please reach out to our team.
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